Privacy and Security Policy
Understand how your information is handled.
The purpose of this Privacy Policy is to demonstrate transparency regarding the collection of information, use, storage, processing and protection of personal data of users of the website www.thezelux.com and to clarify the reasons for the collection and how users can manage or delete their personal information.
This Privacy Policy applies to all users of the website www.thezelux.com
Information Collection, Use and Sharing
When registering on the website www.thezelux.com to perform a transaction, the user provides data such as: full name, email address and telephone number.
In addition to registration data, we collect information automatically, such as: IP (with date and time), IP origin, characteristics of the access device, information about clicks, pages accessed on the website and after leaving the website, searches performed, among others.
The purpose of collecting such information is: (i) to identify whether the company's profile is not yet met, so that we can notify you, at a later date, if our company starts to meet your needs; (ii) to have the possibility of contacting the user to offer other information that our company deems important and opportunities to learn about other services that may help you; (iii) to send communications, advertising messages and newsletters.
The user's personal information will be collected, used and processed solely and exclusively so that the contracted functionalities are effectively used by the user, and will be stored in a secure environment with restricted access, in order to preserve the privacy, private life, honor and image of the parties directly or indirectly involved.
Cookies
Our website uses cookies to recognize a regular visitor and improve their browsing experience and contracting of services. Cookies are internet files that temporarily store what the internet user is visiting on the network. We emphasize that this data is collected automatically, and we treat the information with the confidentiality described in this Policy.
Storage and Deletion of Information
To protect user data, we have the main security systems: Encryption (SSL); Protection against information theft and card cloning (payment intermediary), and the SSL security certificate
If the user wishes to change their information, simply contact us
Email sales1@thezelux.com
User information will never be provided to any company other than ours, but if the user still wishes to remove it, simply contact us and request the deletion of their account. The account will be deleted along with all user data.
If you do not wish to receive communications, newsletters, or advertising messages, you will have the option to cancel the sending of this type of message.
Changes to the Privacy Policy
The Zelux reserves the right to modify this Privacy Policy at any time.
Applicable legislation
This document was prepared in accordance with the General Personal Data Protection Law (Law 13,709/18).
Last updated on: April 5, 2025.